15-Day Return Policy for Urhappyshop Accessories

At Urhappyshop, we are committed to ensuring your satisfaction with every accessory you purchase from us. We understand that sometimes you may change your mind or receive a product that doesn't meet your expectations. To provide you with peace of mind, we offer a 15-day return policy for all accessories purchased on our website. Please carefully read the following return policy:

​

Return Eligibility:

​

1. The 15-day return period begins from the date of delivery.

2. To be eligible for a return, the accessory must be in new and unused condition, complete with all original packaging, tags, and accessories.

3. ​

Return Procedure:

​

1. Contact Customer Support: To initiate a return, please contact our Customer Support Team within the 15-day return period by emailing: jl@urhappyshop.com Include your order number and a brief explanation of the reason for the return.

2. Customer Returns Shipping Cost: Customers are responsible for the shipping cost associated with returning the product. We recommend using a trackable and insured shipping method to ensure the safe return of the accessory.

3. Return Approval: Once your return request is received, our Customer Support Team will assess it and provide you with detailed instructions for returning the product.

4. Inspection and Refund: Upon receiving the returned accessory, our team will inspect it to ensure it meets the eligibility criteria. If the return is approved, we will process a refund to your original payment method within 10 business days.

 

Conditions of Refund:

​

1. Refunds will be issued for the purchase price of the accessory, excluding any shipping or handling fees.

2. Refunds will be credited to the original payment method used for the purchase.

3. In the event that the returned accessory is damaged or not in its original condition, we reserve the right to deduct a restocking fee from the refund amount.

 

Exchanges:

​

At this time, we do not offer direct exchanges for accessories. If you wish to exchange a product, please follow the return procedure outlined above and place a new order for the desired item.

Contact Information:

Should you have any questions or require assistance with your return, please don't hesitate to contact our Customer Support Team at jl@urhappyshop.com

By making a purchase from [Your Website], you acknowledge and agree to adhere to this return policy. We retain the right to revise this policy at our discretion. Please consult our website for the latest information regarding our return policy.

We appreciate your trust in Urhappyshop, and we look forward to providing you with exceptional accessories and service. Thank you for shopping with us.

​